Privacy Notice

Who we are

Legal entity: ChemGenius

Registered address: Address available upon request

Primary privacy contact: preston@chemgenius.ai

Operational support contact: preston@chemgenius.ai

Data we collect

• Account data: name, email, school/course profile fields, and authentication tokens.
• Subscription data: plan selection, payment status, Stripe customer and billing metadata.
• Usage data: app interactions, diagnostics, and optional analytics events (consent-based).
• Support data: messages submitted through contact and privacy-request forms.

Purposes and legal bases

• Provide account features and paid services (contract necessity).
• Secure and maintain the service (legitimate interests).
• Manage billing and invoicing (contract and legal obligations).
• Improve product quality through optional analytics (consent).
• Comply with legal duties and respond to rights requests (legal obligation).

Important product disclaimers

Predictions may be incorrect. Users must ALWAYS verify answers, calculations, and work.

Educational tool only. We are not responsible for misuse in academic settings.

Processors and recipients

We use service providers for hosting, analytics, transactional email, customer support, and payment processing. We maintain data processing agreements (DPAs) where required.

International transfers

If personal data from the EU is transferred to the US, we use an approved transfer mechanism, commonly Standard Contractual Clauses (SCCs), and apply supplemental safeguards.

Retention

We retain personal data only for as long as needed to provide services, satisfy legal duties, resolve disputes, and enforce agreements.

Your rights

• Access your personal data.
• Correct inaccurate personal data.
• Request deletion where applicable.
• Export your data where available.
• Object to certain processing and opt out where applicable.

To exercise rights, use the form below or email preston@chemgenius.ai. We may ask for identity verification before completing requests.

Children and student use

Users must be at least 16 years old to create an account unless a parent/guardian or school lawfully authorizes use under applicable law.

More notices

For tracking controls, see the Cookie Notice. For California opt-out disclosures, see Do Not Sell or Share.